Terms of Use
Edu-Nomad Pty Ltd
Effective date: 1 January 2026
Entity: Edu-Nomad Pty Ltd (11382435979), ACN (6237927425), a registered company under the Corporations Act 2011 in Victoria, Australia.
Contact: [email protected]
Policy
These Terms of Use (“Terms”) form a contract between Edu-Nomad Pty Ltd (“Edu-Nomad”, “we”, “us”, “our”) and you (“you”, “learner”, “user”). By accessing www.edu-nomad.education or enrolling in any course, community, or resource (together, the “Services”), you agree to these Terms and to the policies referenced in Section 24 (together, the “Agreement”). If you do not agree, please do not use the Services.
We may update these Terms from time to time by posting the revised version on our website. Where changes are material, we will take reasonable steps to notify you (for example, by email or in‑platform notice). Your continued use of the Services after changes take effect constitutes acceptance.
By ticking the checkbox at checkout/sign-up, you confirm that you have had a reasonable opportunity to review the Terms and Policies.
1. Key definitions
- Platform: our learning site hosted on Thinkific and any linked tools (e.g., webinar community or assessment tools).
- Content: all course materials, videos, text, templates, workbooks, assessments, downloads and other intellectual property made available through the Services.
- Community: discussion forums, groups, comments, messaging, and live sessions.
2. Eligibility & accounts
Our Services are designed for adults and workplace learners. If you are under the age of digital consent in your country (typically between 13 and 16), a parent or guardian must review these Terms and consent to your use of the Services where consent is required by law. We do not knowingly collect personal information from children under 13; see our Privacy Policy for more details.
You must provide accurate account information and keep your login credentials confidential. You are responsible for all activity under your account and must notify us promptly of any unauthorised use.
3. License to access (not a sale)
When you purchase or are granted access to a course, you receive a limited, revocable, non-transferable licence to access the Content for your personal, non-commercial use during the access period specified at checkout or in your course dashboard.
You do not obtain ownership of any Content or intellectual property, even after downloading permitted resources.
4. Intellectual property
All Content is owned by Edu-Nomad or our licensors and is protected by copyright, trademark, and other laws. Except as permitted by these Terms or by law, you must not:
- copy, download (outside permitted downloads), “rip,” screen-record, reproduce, distribute, publish, or create derivative works from the Content;
- remove notices, branding, or copyright statements;
- use our templates or resources to create competing products, or resell them;
- use our trademarks without written consent.
If a course includes clearly marked downloadable templates or resources, you may use those for your own work or your employer’s work, but not to create a competing learning product or to sell the templates themselves.
5. Prohibited conduct
You must not:
- share your login, allow others to access your account, or circumvent access controls;
- use or upload unlawful, defamatory, discriminatory, infringing, or harmful material;
- attempt to “rip,” scrape, or systematically download videos or pages;
- reverse engineer, interfere with, or disrupt the operation or security of the Platform;
- spam, harass, or abuse other users or our staff;
- use the Services to offer professional advice without appropriate qualifications or approvals, or to engage in misleading or deceptive conduct.
We may suspend or terminate access for violations of these Terms or our Community Guidelines (see Sections 16 and 21).
6. User-generated content (UGC)
If you post or upload content (e.g., comments, assignments, testimonials), you:
- retain your rights in that content; and
- grant Edu-Nomad a worldwide, non-exclusive, royalty-free licence to host, display, reproduce, and adapt that content for learning delivery, moderation, improvement of the Services, and marketing testimonials (only with your name or likeness where you’ve given permission or where you posted it publicly in our Community).
You must not post confidential information of others, personal data of third parties without consent, or content you do not have the right to share. We may moderate, remove, or restrict UGC that breaches these Terms or our Community Guidelines.
7. Course inclusions, access period & service changes
Course inclusions (for example videos, templates, community access, live calls) are described on the relevant course page at the time of purchase.
- Access period: this is shown at checkout or in your dashboard (for example 6 months, 12 months, or “lifetime access”, which means for as long as we host the course in substantially the same form).
- If we retire or materially change a course, we will provide reasonable notice and, where practicable, an equivalent alternative or a download pack of key resources.
We may update, improve or remove features to maintain quality, security, and compliance with law or platform requirements.
8. Technology & third-party tools
You are responsible for having compatible devices, software and internet access.
We may use third-party tools such as Thinkific, Zoom, analytics and email providers to deliver the Services. Their terms and privacy policies apply in addition to ours. Service interruptions may occur due to maintenance, updates or issues with third-party providers; see Section 17 (Disclaimers).
9. Fees, payments, GST, and invoices
Prices are shown in the listed currency and will include GST. Prices may be changed at any time before you complete a purchase.
Payments are processed by third-party gateways (e.g., Stripe/PayPal). You authorise charges to your selected payment method, including for subscriptions or instalments if you select those options.
10. Subscriptions, instalments & late payments (if applicable)
If you purchase on a subscription or payment plan, you agree to the recurring charges and billing cycle disclosed at checkout until you cancel in accordance with the plan rules.
If a payment fails, we may retry the payment, restrict access, or cancel your enrolment. You remain responsible for amounts due up to the date of cancellation. Renewal terms and cancellation cut‑offs will be clearly disclosed at checkout and in your confirmation emails.
11. Refunds, cancellations & Australian Consumer Law (ACL)
Our approach to refunds is set out in our Refunds and Cancellations Policy (linked on our website) and operates in addition to your rights under the Australian Consumer Law. We do not exclude, restrict or modify any non‑excludable consumer guarantees.
If there is a major problem with our Services, you are entitled to a remedy consistent with the ACL. How to request a refund and applicable timeframes are explained in the Refunds and Cancellations Policy.
12. Privacy, cookies & communications
Your personal information is handled in line with our Privacy Policy, which explains how we use cookies and analytics.
For marketing emails, you can unsubscribe at any time using the link in our emails or by contacting us. We comply with the Spam Act 2003 (Cth) and other applicable marketing laws.
13. Professional responsibility & results disclaimer
Unless clearly stated otherwise, our courses and resources are educational only and do not constitute professional advice (including legal, financial, medical, psychological or other regulated advice).
We make no guarantees of specific outcomes (for example earnings, promotions, or accreditation). Your results depend on your context, choices and effort.
14. Accreditation & RTO arrangements (if applicable)
Unless a course page explicitly states otherwise, our courses are not nationally recognised training and do not, on their own, lead to AQF qualifications.
Where we deliver in partnership with a Registered Training Organisation (RTO), the RTO’s terms and regulatory requirements will also apply and will be clearly communicated.
15. AI use
We may use AI‑enabled tools for features such as learning analytics, personalised recommendations, or draft feedback. AI outputs can contain inaccuracies and should not be relied on as sole advice. You should critically evaluate AI‑assisted outputs before applying them.
16. Suspension & termination
We may suspend or terminate your access immediately if you breach these Terms, misuse the Services, or fail to pay amounts due.
You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnity and governing law) continue to apply.
17. Disclaimers
While we aim for high availability and quality, we do not guarantee that the Services will be uninterrupted, secure or error-free. The Services and Content are provided “as is” and “as available”.
Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded, including under the ACL or other mandatory consumer laws in your country of residence.
18. Limitation of liability
To the maximum extent permitted by law and subject to the ACL and other non‑excludable rights:
- we are not liable for any indirect or consequential loss, or loss of profits, revenue, data or business opportunity; and
- our aggregate liability for any claim relating to the Services is limited to the total amount you paid for the affected course or subscription in the 12 months before the event giving rise to the claim.
Different or additional rights may apply under mandatory local laws in the EU/UK or certain US states; this clause is not intended to override those rights.
19. Indemnity
You agree to indemnify us and our officers, employees and contractors against losses, claims and expenses arising from your breach of these Terms, your UGC, or your unlawful conduct, except to the extent caused by our negligence or breach of law.
20. Copyright concerns & takedown
If you believe your copyright has been infringed on our Platform, please email [email protected] with details (link to the material, proof of ownership, and your contact information). We will review and respond and may remove or disable access where appropriate. See our Copyright & Takedown Policy for process details.
21. Complaints & learner support
We aim to resolve issues quickly and fairly. Contact [email protected] .
If training is delivered with/for an RTO, you may also access the RTO’s Complaints & Appeals process.
22. Governing law
These Terms and any dispute or claim (including any non‑contractual dispute or claim) are governed by the laws of Victoria, Australia.
Good‑faith resolution first -If a concern arises, please email [email protected] with details. Both parties will use reasonable‑faith efforts to resolve the issue within 21 days.
Mediation (if needed)- If the matter remains unresolved after 21 days, either party may refer it to mediation in Melbourne, Victoria, administered by the Resolution Institute (or its successor) under its Mediation Rules. The mediation will be conducted in English. Each party will bear its own costs, and the mediator’s fees will be shared equally.
Jurisdiction - If mediation does not resolve the dispute within 45 days of the mediator’s appointment (or any other period agreed in writing), each party irrevocably submits to the exclusive jurisdiction of the courts of Victoria, Australia, and the courts that may hear appeals from those courts. Each party waives any objection to venue, including any objection based on the forum being inconvenient.
Urgent relief - Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from the courts of Victoria.
Nothing in these Terms excludes, restricts or modifies any non‑excludable rights or remedies you may have under the Australian Consumer Law or any mandatory consumer protections in your local jurisdiction, to the extent they apply.
23. Entire agreement & severability
These Terms, together with the policies referenced in Section 24, are the entire agreement between you and us regarding the Services and supersede any prior discussions or representations.
If any part of this Agreement is found to be invalid or unenforceable, the remainder continues in full force.
24. Contact
Edu-Nomad Pty Ltd
[email protected]
Related Policies (Incorporation by Reference)
These Terms include and incorporate the following policies, as amended from time to time (together, the “Policies”): Privacy Policy, Refunds & Cancellations Policy, Community Guidelines & Moderation Policy, Intellectual Property & Content Use Policy, Copyright & Takedown Policy, Accessibility Statement, Cookies & Analytics Notice, and Email & Communications Policy.
By creating an account, enrolling, or clicking “I agree”, you acknowledge that you have read, understood, and agree to be bound by the Policies. If there is any inconsistency between these Terms and a Policy, these Terms prevail to the extent of the inconsistency, except where the Policy is required by law (e.g., Privacy or ACL remedies), in which case the Policy prevails.
- Privacy Policy
- Refunds & Cancellations Policy
- Community Guidelines & Moderation Policy
- Intellectual Property (IP) & Content Use Policy
- Copyright & Takedown Policy
- Accessibility Statement & Reasonable Adjustment (if assessing)
- Cookies & Analytics Notice
- Email & Communications Policy (Spam Act)